PRIVACY POLICY

 

This Privacy Policy elucidates the processes for the collection, utilisation, and disclosure of your personal information when you visit or engage in transactions on the website lusciousjoypatisserie.easy.co (hereinafter referred to as the 'Site').

 

 

COLLECTION OF PERSONAL INFORMATION 

 

In Luscious Joy Patisserie ("Luscious Joy"), we highly value your privacy and are fully committed to safeguarding your Personal Data. This Personal Data Protection Notice (“Notice”) outlines how we collect, manage, and utilise your Personal Data in accordance with the provisions of the Personal Data Protection Act 2010 of Malaysia.

 

The term "Personal Data" refers to the information pertaining to you when you register an account with us or make a purchase or attempt to make a purchase through the Site, including but not limited to your name, address, telephone number, NRIC (National Registration Identity Card) number, email address, personal preferences, bank account information, or any other data that could be used to identify you.

 

By registering an account with Luscious Joy, engaging with Luscious Joy’s services in any manner, or accessing the Site, you hereby provide your consent for the processing of your Personal Data by Luscious Joy, as well as all of our suppliers, advertising and promotional partners, and other service providers.

 

 

HOW WE UTILISE YOUR PERSONAL DATA

 

The information that we gather is primarily employed to fulfil orders placed through the Site. This encompasses processing payment information, arranging delivery, and issuing invoices and/or order confirmations. Moreover, we employ this information for the following purposes:

 

  • Communication: We use it to communicate with you regarding your orders and related matters;
  • Risk and Fraud Mitigation: We employ the information to assess and screen orders for potential risks or fraudulent activities; or
  • Marketing and Advertising: In accordance with the preferences you have shared with us, we use information to provide you with information or advertising pertaining to our products or services.

 

 

DISCLOSURE TO THIRD PARTIES

 

Except as expressly detailed below, Luscious Joy neither sells nor leases, and refrains from sharing your Personal Data with any third party.

 

Luscious Joy engages the services of other corporate entities, service providers, and individuals for the execution of specific functions on its behalf, as well as the facilitation and realisation of commercial transactions. Consequently, Luscious Joy may, in pursuit of these objectives, grant access to or divulge your Personal Data to the following entities (not an exhaustive list):

 

  • Entities within the Luscious Joy organization;
  • Our business associates (e.g., information technology service providers, insurance providers);
  • Banking institutions and financial establishments (inclusive of credit card payment processing entities);
  • Professional consultants and external auditors;
  • Potential or actual purchasers of Luscious Joy's business (along with their advisors and representatives) due to potential business sales, acquisitions, mergers, or reorganizations;
  • Regulatory bodies and governmental authorities, in adherence to legal and governmental obligations and requisites.

 

 

TARGETED ADVERTISING

 

As aforementioned, we utilise your information to furnish you with tailored advertisements or marketing communications that we deem relevant and appealing to your interests.

 

Should you wish to decline participation in targeted advertising, you retain the option to exercise your choice by accessing the provided links below:

 

 

By availing yourself of these options, you can exercise your preference regarding targeted advertising.

 

 

DO NOT TRACK 


Kindly be aware that our Site maintains its data collection and utilisation practices without modification, even in the presence of a "Do Not Track" signal emanating from your web browser.

 

 

YOUR RIGHTS TO ACCESS AND CORRECTION

 

If you are a resident of Malaysia, you possess the entitlement to access the personal information we possess about you and to request that any inaccuracies in your personal information be rectified, updated, or erased. To exercise this right, please communicate with us via the email at lusciousjoypatisserie.easy.co with the subject [Privacy Compliance].

 

Furthermore, if you are a resident of Malaysia, it is imperative to acknowledge that we process your information to fulfil contractual obligations that may exist between us (for instance, in the event of an order placed through the Site) or to pursue our legitimate business interests, as delineated above. Please also be cognizant that your information may be transferred to jurisdictions outside of Malaysia.

 

 

DATA RETENTION

 

In the event that you place an order through the Site, we shall retain your information for archival purposes, unless and until you specifically request the deletion of this information.

 

 

UPDATE AND CHANGES

 

Luscious Joy Patisserie hereby expressly reserves the unqualified right and discretion to unilaterally modify or amend this privacy policy, without any obligation to provide prior notice to any party. By continuing to communicate with Luscious Joy or using Luscious Joy’s services, you indicate your acceptance of such modifications, updates or amendments.

 

 

CONTACT US

 

If you wish to pose inquiries, express concerns regarding Luscious Joy’s Privacy Policy, or request the deletion of account data, please do not hesitate to contact us through any of the following communication channels: